Market Conduct and Disclosures

Fair Value Assessment

Navata is committed to conducting its business in a fair, honest and open manner and we have a focussed team in place to provide appropriate oversight, governance and controls. This includes product oversight governance containing appropriate measures and procedures to ensure that insurance products offered meet the defined needs of our target markets and also to prevent and mitigate the risk of mis-selling. Navata works closely with its distributors to ensure that they have the required information regarding the insurance coverages we provide.

We welcome any feedback from our distributors regarding the performance of our products. Such feedback will be considered in the subsequent product review.

Please direct any request or queries to Compliance@navata-global.com

Principles of Conduct for Canadian Insurance Intermediaries

Navata Canada operates as a Managing General Agency in all provinces and territories where it is authorised to do so. Navata Canada and its employees hold broker licensing in these jurisdictions and support best practice within the Canadian insurance industry.

The Canadian Insurance Services Regulatory Organizations (CISRO) has published the Principles of Conduct for Insurance Intermediaries to help ensure the fair treatment of customers in the property & casualty insurance sectors. Registered Insurance Brokers of Ontario considers compliance with the RIBO Code of Conduct to meet and exceed the expectations set out in the CISRO Principles Document.

Please find below some useful factsheets which are designed to help clients better understand what you can expect from RIBO licensed holders.

CISRO Conduct Guidance (ribo.com)

CISRO Principles of Conduct: Canadian Insurance Services Regulatory Organizations (CISRO) Principles of Conduct for Insurance Intermediaries (cisro-ocra.com)

RIBO Factsheet: RIBO_Conduct_Sheet_040622-fact_sheet.pdf (English)

RIBO Factsheet: RIBO_Fact_Sheet_FRE.pdf (French)

Navata Canada Compensation

Navata Canada partners with its client brokers to provide coverages to meet their customers’ needs. Navata Canada may earn commissions from insurers in return for these services as well as contingent commissions based on the performance of the entire book of business.

Navata Canada – choice of insurer

Navata Canada has entered into contracts with insurers to provide coverages that are tailored to the specific needs of Canadian energy industry participants. Navata Canada will offer only coverages from these specific insurers.

Navata Canada – insurer ownership interest

HDI Global Specialty SE is a shareholder of Navata Global Underwriting Agency Limited.